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We are a quaint little bakery crammed in the nook of Banjara Hills. Just follow the smell of freshly baked bread, and you shall find yourself on our doorstep.

+91 9000 695 111



Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

For Cancellations please contact us via contact us link.

Requests received later than 1 business day will not be honoured. In case of same day delivery, cancellation must be made within 2 hours of placing the order.

Refund Policy

At Velvet Patisserie, we l try our best to create impeccable treats to delight the taste buds of our clients.

In case any client is not completely satisfied with our products we can provide a refund.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

Velvet Patisserie does not deliver. Clients are requested to pick up their order from the store. Please check the product before you exit the store. In case of discrepancies, the product has to be brought back to the store in its original condition.